SCKOREA Co., Ltd. (hereinafter referred to as the "Company") values customers’ personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
The Company will notify users of any amendments to the Privacy Policy via a pop-up notice on the website.
This policy shall take effect from 2024.
- Items of Personal Information Collected
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The Company collects the following personal information for the purpose of obtaining and using user information through online inquiries. In addition, to prevent fraud and misconduct, the Company collects reports submitted through the Cyber Whistleblowing System and processes them for appropriate response and prevention measures.
- Items Collected: Customer name, contact information, email, subject, content, attachments, informant, person or party involved in misconduct, details of the report, access logs, etc.
- Method of Personal Information Collection: Online Inquiry
- Purpose of Collection and Use of Personal Information
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The Company uses the collected personal information for the following purposes:
- For purposes such as responding to online inquiries, taking necessary service-related actions, and utilizing user information accordingly.
- Collection of reports through the Cyber Whistleblowing System for the purpose of preventing fraud and misconduct.
- Retention and Use Period of Personal Information
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In principle, the Company promptly destroys personal information once the purpose of its collection and use has been achieved. However, the following information will be retained for the periods specified below.
a. Retention of Information According to Company Internal Policies
- - Records of Misuse
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Reason for Retention: Prevention of Misuse
Retention Period: 1 year
b. Retention of Information in Accordance with Relevant Laws
If it is necessary to retain information in accordance with provisions of relevant laws, such as the Commercial Act or the Act on Consumer Protection in Electronic Commerce, the Company shall keep member information for the period specified by the relevant laws. In this case, the Company shall use the retained information solely for the purpose of retention, and the retention periods are as follows.
- - Records Related to Contracts or Withdrawal of Subscription
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Reason for Retention: Act on Consumer Protection in Electronic Commerce
Retention Period: 5 years
- - Records of Payment and Supply of Goods or Services
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Reason for Retention: Act on Consumer Protection in Electronic Commerce
Retention Period: 5 years
- - Records of Electronic Financial Transactions
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Reason for Retention: Electronic Financial Transactions Act
Retention Period: 5 years
- - Records of Consumer Complaints or Dispute Resolution
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Reason for Retention: Act on Consumer Protection in Electronic Commerce
Retention Period: 3 years
- Procedures and Methods for Destruction of Personal Information
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In principle, the Company destroys personal information without delay once the purpose of its collection and use has been achieved. The procedures and methods for destruction are as follows:
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Destruction Procedure
Information entered by users for online inquiries, etc., is transferred to a separate database (or a separate file cabinet in the case of paper documents) after the purpose has been achieved. It is then retained for a certain period in accordance with internal policies and other relevant laws regarding information protection (see retention and use periods) before being destroyed.
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Methods of Destruction
- Personal information stored in electronic file form will be permanently deleted using technical measures that make recovery impossible.
- Personal information printed on paper shall be destroyed by shredding or incineration.
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- Provision of Personal Information
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The Company does not, in principle, provide users’ personal information to external parties.
- Matters Regarding the Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
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The Company operates cookies and similar technologies that periodically store and retrieve your information.
A cookie is a very small text file sent by the server operating the Company’s website to your browser and stored on your computer’s hard drive.
The Company uses cookies for the following purposes:-
Purpose of Using Cookies and Similar Technologies
To analyze users’ access frequency and visit times, identify users’ preferences and interests, track user activity, and assess participation in various events and visit frequency, in order to provide targeted marketing and personalized services.
You have the option to accept or reject cookies. Therefore, you can configure your web browser to allow all cookies, to confirm each time a cookie is stored, or to reject the storage of all cookies. -
How to Refuse or Disable Cookies
To refuse or disable cookies, you can select the appropriate options in your web browser to either allow all cookies, confirm each time a cookie is stored, or reject the storage of all cookies.
Example of Settings (for Internet Explorer): Tools > Internet Options > Privacy on the web browser toolbar
However, if you refuse to accept cookies, it may be difficult to provide certain services.
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- Customer Service for Personal Information Inquiries
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The Company has designated the following departments and a person responsible for personal information management to protect customers’ personal information and handle complaints related to personal information.
- Person Responsible for Personal Information Management
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- Name: Lee Ji-yoon
- Position: Deputy General Manager
- Email : [email protected]
- Phone : 031-989-1344
You may report any complaints related to the protection of personal information arising from your use of the Company’s services to the person responsible for personal information management or the relevant department.
The Company will provide prompt and thorough responses to users’ reports.
If you need to report or seek consultation regarding other personal information infringements, please contact the following organizations.
- 1) Personal Dispute Mediation Committee (https://www.kopico.go.kr / Tel: 1833-6972, no area code required)
- 2) Personal Information Infringement Report Center (https://privacy.kisa.or.kr / Tel: 118, no area code required)
- 3) Supreme Prosecutors’ Office Cybercrime Investigation Division (https://www.spo.go.kr / Tel: 1301, no area code required)
- 4) Korean National Police Agency Cybercrime Reporting System (ECRM) (https://ecrm.police.go.kr / Tel: 182, no area code required)